1. Shipping Regions and Countries

- We offer domestic and select international shipping.
- Please check the available shipping regions and countries during the ordering process.

 

2. Shipping Methods and Fees

- We utilize reliable shipping carriers for our deliveries.
- Shipping methods and fees vary depending on the product type, weight, destination, and other factors.
- The applicable shipping options and associated fees will be displayed during the checkout process.

 

3. Estimated Delivery Time

- Typically, it takes up to 5 business days from order confirmation for the product to be shipped.
- The actual delivery time after shipping varies based on the destination and chosen shipping method.
- You will receive a tracking number or URL from the shipping carrier to monitor the progress of your delivery.

 

4. International Shipping Considerations

- For international shipments, customs duties and other taxes may apply.
- These costs are the responsibility of the customer and are calculated based on local customs laws and regulations.

 

5. Changing the Shipping Address

- If you need to change the shipping address, please contact customer support as soon as possible before the shipping process begins.
- Please note that once the shipping process has started, changes may not be possible.

 

6. Handling of Undeliverable Packages

- If the shipping carrier attempts delivery but you are not available, please follow the instructions provided by the carrier to arrange for redelivery.
- If redelivery is unsuccessful within a specified period, the package may be returned to us.

 

7. Damaged or Incorrectly Shipped Items

- If your items arrive damaged or you receive the wrong product, please contact customer support immediately.
- We will promptly assist you and provide an appropriate resolution.

 

If you have any additional questions or concerns regarding shipping, please feel free to contact us.